• HOME
  • SERVICES
    • WEB DESIGN
    • GOOGLE MY BUSINESS SET-UP
    • INSTAGRAM
    • FACEBOOK
    • CONTENT PHOTOGRAPHY
    • EMAIL NEWSLETTERS
    • TRAINING
  • BLOG
  • ABOUT
  • CONTACT US
Blue Bird Internet Marketing Affordable Websites & Social Media
  • HOME
  • SERVICES
    • WEB DESIGN
    • GOOGLE MY BUSINESS SET-UP
    • INSTAGRAM
    • FACEBOOK
    • CONTENT PHOTOGRAPHY
    • EMAIL NEWSLETTERS
    • TRAINING
  • BLOG
  • ABOUT
  • CONTACT US

Foreign Jelly Beans, Poor Customer Service, leave bad taste in Mouth.

24/8/2012

1 Comment

 
Picture
Recently I was in a speciality Candy Store and my son had carefully selected out some different flavoured jelly beans, using the scoop and putting them into the provided packets for weighing. On taking the jelly beans to the counter, the owner of the store served us and proceeded to weigh them and tell us the price. Just as I was paying, she said, “these jelly beans are very popular, even though they are an American Brand”, I responded by saying "yes they are popular", she then proceeded to say “even though they are an American Brand  they are made in Taiwan, I’d never eat them”!!!  I really didn’t know what to say then, but replied by saying  “well thanks for telling me that...now I’m not so happy to be buying them!!”
 
This store owner instantly turned me off her store, and I left thinking, that quite frankly, she was a total idiot!  Not only had she put me off her products, she now had me wondering how many of their other products were made overseas and of low quality also?  
 
My point in telling this little story is that business owners should really only stock products they believe in, like or have knowledge about.  There is no problem selling things that aren’t your personal taste, but don’t put this point across to your customers as everyone has different likes, needs and opinions. Train your staff and train yourself.  Arrange for “secret shoppers” if you are worried about how your staff are portraying your product, it really is the best way to find out accurate feedback.

Believe in your product and others will too…

Judi.

1 Comment
Alli Price link
3/9/2012 04:21:49 pm

Hear, hear Judi - I can't count the number of times people start making excuses for their product or service as if they're anticipating what you'll think or feel about it - thus highlighting a drawback you would probably never have noticed! Cheers, Alli x

Reply

Your comment will be posted after it is approved.


Leave a Reply.

    Picture

    Bluebird Tips

    Enter your email to receive our latest Free Marketing Tips!

    Sender.net email marketing

    Author

    Judi Gray is the Owner Operator of Blue Bird Internet Marketing and has been assisting small Businesses with their online profiles since 2011. 

    Judi Gray Owner Blue Bird Internet Marketing
    Follow


    Picture

    POPULAR POSTS
    • What are the new upvote and down vote buttons on facebook comments?
    • Influencers, are they worth itt?
    • ​6 Simple Steps to begin planning a Business Event
    • How to Start an Online Store for your Small Business
    • Can I collaborate with brands with a small following?

    35 Percent Off Domain Names

    RSS Feed

    Archives

    August 2020
    March 2020
    January 2020
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    October 2018
    July 2017
    August 2014
    July 2014
    June 2014
    May 2014
    April 2014
    March 2014
    February 2014
    December 2013
    November 2013
    October 2013
    September 2013
    August 2013
    July 2013
    June 2013
    May 2013
    April 2013
    March 2013
    January 2013
    December 2012
    October 2012
    September 2012
    August 2012
    June 2012
    May 2012
    April 2012
    March 2012
    February 2012
    January 2012

    New Domains

OUR SERVICES

GOOGLE MY BUSINESS SET-UP
​SOCIAL MEDIA MANAGEMENT
WEBSITE DESIGN & MANAGEMENT
SOCIAL MEDIA HEALTH CHECK REPORT
CONTENT PHOTOGRAPHY
SMALL BUSINESS MARKETING ADVICE

COMPANY

BLOG
CLIENT REVIEWS
​ABOUT

CONNECT

CONTACT US
Picture
Photo used under Creative Commons from khalid Albaih
  • HOME
  • SERVICES
    • WEB DESIGN
    • GOOGLE MY BUSINESS SET-UP
    • INSTAGRAM
    • FACEBOOK
    • CONTENT PHOTOGRAPHY
    • EMAIL NEWSLETTERS
    • TRAINING
  • BLOG
  • ABOUT
  • CONTACT US