So it happens to the best of us... every now and then some pathetic individual or spammer decides to make inappropriate or unwanted comments on your precious Facebook Business Page - which quite honestly is a pain in the you know what!
Instead of just deleting their unwanted comment, why not block the user alltogether? Its a very easy process and this is how it is done:
1. Find the unwanted comment on your Facebook Business Page.
2. Hover over the comment and in the top right corner of the comment you will see a small cross appear. Click on this cross. (shown in photo below) it will say mark as spam once you have clicked on the cross.
3. You will then get another small message from facebook saying that "You've hidden this comment so that the person who wrote it and their friends can see it still" It offers a choice to undo the action of hiding the comment or to ban the user... Click on Ban User (see Below)
4. The final screen message will say that you have "Deleted the comment so that no one can see it" It then offers an option to report the comment as abusive - this is totally up to you. It also gives confirmation that the particular user has been banned from your page - YEY! (See Image below)
If you are would just like to remove a certain person from your business page that has not commented on anything, but is a liker, just send me an email at firstname.lastname@example.org and I can talk you through it.
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Judi Gray is the Owner Operator of Blue Bird Internet Marketing and has been assisting small Businesses with their online profiles since 2011.